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• Data insights: Gained better understanding of employee behavior and workspace usage, enabling smarter, data-driven decisions for real estate and space planning.
• Improved space utilization: Leveraged data to optimize desk placement and enhance overall space usage.
• Streamlined service ticketing: Facilities teams gained better visibility into building operations, including ticket types and frequency.
• Centralized source of truth: Eptura Workplace and Eptura Asset seamlessly integrate, providing a single, centralized system for both employers and employees.
• Enhanced employee experience: The system’s intuitive design and easy implementation led to high employee adoption and a positive user experience.

Discover how Eptura solutions can centralize and simplify your facilities, maintenance, and space management all in one place.

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Recognizing the need for a unified, efficient workplace experience, Arup partnered with Eptura to implement a global, integrated workplace management solution — creating a seamless and connected worktech ecosystem.

The results Arup achieved:

• Optimized space utilization: Maximized the use of every workspace, driving significant cost savings through smarter space management.
• Enhanced global collaboration: Enabled employees across regions to easily collaborate through a single, integrated platform, fostering stronger team connectivity.
• Improved employee satisfaction: Delivered a more supportive and engaging workplace experience that boosted staff morale and engagement.
• Consistent workplace processes: Standardized operations worldwide, eliminating inefficiencies and simplifying workplace management.
• Greater visibility & insight: Provided leadership with unified reporting to monitor space demands and adapt swiftly to evolving needs.
• Holistic data integration: Connected people data from Arup’s People & Culture team within Eptura, aligning physical spaces with employee needs.
• Streamlined visitor management: Enhanced security and visitor experience in high-traffic offices through Eptura’s visitor management solution.

Discover how Eptura can accelerate your digital transformation, unifying global worktech and empowering a more efficient, people-centric workplace.

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A lack of visibility into how spaces were being used made it difficult to allocate resources effectively. Empty rooms went unused due to no-shows, while in-demand spaces were often unavailable.

By partnering with Eptura, the Met Office rolled out a streamlined meeting room booking system with integrated analytics and presence detection sensors, resulting in smarter space management and a better workplace experience.

The results:

• Full visibility: All meeting spaces — from boardrooms to private pods — are now visible on a single platform, making it easy for employees to book the right space.
• 90% fewer double bookings: With clear visibility into what’s booked and what’s available, employees no longer compete for rooms or run into scheduling conflicts.
• Real-time availability: Presence sensors detect occupancy, automatically releasing rooms if they’re not in use and ensuring accurate data about room utilization.
• More control: Flexible booking permissions support internal use and sublet spaces, with custom rules per room.
• Data-driven decisions: Advanced analytics deliver insights into occupancy, peak usage times, and no-shows, helping the team plan smarter.
• Increased collaboration: Less time spent searching for and setting up rooms means more time for productive, team-based meetings.

With the right tools in place, you too can eliminate booking conflicts, gain real-time visibility into room usage, and empower your teams to collaborate more effectively.

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• Improved service request completion rate: Exceeding their initial goal of 85%, the organization consistently met a 99% service request completion rate.
• Efficient remote workforce management: Eptura enabled the organization to support its 90% remote workforce efficiently, maintaining high levels of productivity and employee satisfaction.
• Space optimization: By using Eptura’s space module, the organization consolidated its real estate footprint, closing down two second floors totalling 60,000 square feet—aligning their space usage with their evolving workforce needs.
• Enhanced transparency: Eptura’s reporting tool provided real-time insights into service request statuses and trends, empowering the organization to make data-driven decisions that improved operational efficiency.

Read the full journey to learn how this non-profit healthcare leader achieved operational excellence and strategic real estate management, resulting in significant cost savings and a more flexible, efficient approach to supporting their workforce.

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• Automated data updates: Ensured all necessary fields are updated accurately based on custom business rules. 

• Streamlined data entry: Reduced the time required to modify configurations by over 50%. 

• Simplified training: Made it easier for new personnel to contribute accurately to the system. 

• Monthly data audits: Identified and addressed data misalignments efficiently. 

Read the full story to learn how you can leverage Eptura to enhance your workplace management and achieve similar results. 

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The bank leveraged the Concierge feature in Eptura Engage (Condeco), adding a dedicated ‘Accessibility’ tile that links to a detailed accessibility page. This solution also provides quick access to other key building details such as floor layouts, parking guidelines, and facility support, all within the same application.

Results included:

• Fast deployment: Fully configured in just one week.
• Enhanced employee experience: Easier access to accessibility information, reducing time spent searching across platforms.
• Improved efficiency: Fewer support queries and internal emails about accessibility and building details.
• Strong adoption: Employees regularly use the feature in their daily workflows.

The initiative has paved the way for expanding the Concierge menu to include visitor information, corporate resources, and facility-related services. Read the full use case to learn how Eptura Engage can enhance your workplace experience and improve employee satisfaction.

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