{"id":13702,"date":"2024-05-16T06:00:00","date_gmt":"2024-05-16T10:00:00","guid":{"rendered":"https:\/\/www.hirezdemo.xyz\/what-is-maintenance-workflow\/"},"modified":"2024-10-08T12:51:36","modified_gmt":"2024-10-08T16:51:36","slug":"what-is-maintenance-workflow","status":"publish","type":"post","link":"https:\/\/eptura.com\/discover-more\/blog\/what-is-maintenance-workflow\/","title":{"rendered":"Modern maintenance workflows: Step-by-step success"},"content":{"rendered":"<p><span data-contrast=\"auto\">Although many people love black-and-white movies and vinyl records, there\u2019s a reason no one\u2019s nostalgic for paper- and spreadsheet-based maintenance workflows. Efficient, effective facility and maintenance management is impossible when you can\u2019t automatically capture, reliably secure, and quickly share data. For strong, streamlined workflows that cut downtime and boost time on wrench, you need a modern, unified system.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">What is a modern maintenance workflow?<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">The best way to understand modern workflows is to see what they can replace.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">When large, critical assets and equipment fail, the maintenance hears about it right away. But when there are issues with smaller assets or when an asset hasn\u2019t failed yet but is already making its way down the p-f curve, the department depends on someone in the facility to send in a request.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">They might send you an email, leave a voicemail, or drop a slip of paper on your desk, making it hard to keep track of everything. It\u2019s all in different formats, in different places. And they\u2019re often of varying quality. Not everyone knows what information to include, and that means a lot of your maintenance requests are more confusing than helpful. It\u2019s like when someone goes to their mechanic and tells them the car is making a funny sound. Things go a lot faster when the mechanic knows what that sound is, where it\u2019s coming from, and when and how often the car is making it.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">What\u2019s the impact? When maintenance requests are disorganized, the maintenance team can\u2019t fix the right assets in the right order, increasing downtime and killing productivity. And when maintenance requests are incomplete or confusing, maintenance departments waste time trying to figure out what they need to do. When techs don\u2019t know what they\u2019re dealing with until they arrive onsite, it\u2019s impossible to come prepared with the right parts and materials.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">How does work order software support modern workflows?<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">A modern <a href=\"https:\/\/eptura.com\/our-platform\/facility-management-software\/preventive-maintenance\/\">work order management platform<\/a> makes the team more effective and efficient at every step in the workflow.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\"><span data-contrast=\"none\">Request<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">Maintenance management software\u2019s request portal means everyone in the facility can send in requests easily. Instead of trying to track down your phone number or email, everyone knows the one, best way to reach you. And because everyone is using the same template, you get the information the team needs to understand, prioritize, and attack the problem.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-14688\" src=\"https:\/\/eptura.com\/wp-content\/uploads\/2020\/02\/Service-submissions-1024x640.webp\" alt=\"Service submissions\" width=\"840\" height=\"525\" srcset=\"https:\/\/eptura.com\/wp-content\/uploads\/2020\/02\/Service-submissions-1024x640.webp 1024w, https:\/\/eptura.com\/wp-content\/uploads\/2020\/02\/Service-submissions-300x188.webp 300w, https:\/\/eptura.com\/wp-content\/uploads\/2020\/02\/Service-submissions-768x480.webp 768w, https:\/\/eptura.com\/wp-content\/uploads\/2020\/02\/Service-submissions-1536x960.webp 1536w, https:\/\/eptura.com\/wp-content\/uploads\/2020\/02\/Service-submissions-2048x1280.webp 2048w, https:\/\/eptura.com\/wp-content\/uploads\/2020\/02\/Service-submissions-1200x750.webp 1200w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/p>\n<p><span data-contrast=\"auto\">One of the biggest advantages is how having the requests already inside the system makes it easier to see all your open and scheduled work orders, giving you the big picture so you can best match your team to your tasks.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\"><span data-contrast=\"none\">Generate<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">Once the requests are in and you know the order you\u2019re going to do them, it\u2019s time to start building the work orders. Instead of forcing you to write everything out longhand or type it into a spreadsheet, maintenance management software lets you generate data-packed work orders with just a few clicks.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Work orders include:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Customizable checklists<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Step-by-step instructions<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Associated parts and materials<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Digital copies of schematics and OEM manuals<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Because it\u2019s so easy to include information, techs get work orders with everything they need to come prepared, follow all best practices, and close out early.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">And with site maps and interactive floorplans, techs know exactly where to go and how to get there.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\"><span data-contrast=\"none\">Assign and track<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\"><a href=\"https:\/\/eptura.com\/our-platform\/facility-management-software\/preventive-maintenance\/\">Modern maintenance management software<\/a> is backed by cloud computing, so all the data lives inside a database everyone in the maintenance department can access from anywhere, at any time. When you assign a work order, techs can use any mobile device to access it. No more running back to the office to pick up paperwork. And no more emailing spreadsheet files back and forth every time there\u2019s a change. Because it\u2019s all kept in one spot, everyone is working from the same up-to-date data. When you assign a work order, the tech knows right away, and when they close it out, you know right away.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Importance of modern maintenance workflows for facility managers<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">With a modern platform, you can instantly share data across the team. But you can use all that captured data for more than immediate needs, including implementing maintenance strategies and finding efficiencies.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">With older maintenance management systems, both paper- and spreadsheet-based ones, you\u2019re spending a lot of time and effort guessing on preventive maintenance inspections and tasks, their frequencies, and then likely missing them anyway.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Because you don\u2019t have easy access to an asset\u2019s maintenance and repairs histories, it\u2019s hard to know what preventive maintenance tasks to set up and how often to schedule them. You can always go by the manufacturers\u2019 recommendations, but those are generally only good when the asset is relatively new. Over time, every asset develops a unique history, so you need a tailored PM plan.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">And with older manual-entry systems, PMs easily fall through the cracks. It\u2019s not hard to remember to change a flat tire. You can\u2019t drive the car until you do. But what about rotating them? That\u2019s a lot easier to forget because there are no short-term negative consequences. Without a solid reminder, it\u2019s not going to get done.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">What\u2019s the impact of missed PMs? When your PM program is off, costs rise. When you under maintain assets, they\u2019re more prone to failure, there\u2019s more unplanned downtime, and productivity falls, cutting into your budget. On the opposite end, when you over maintain assets, you\u2019re wasting money on labor, parts, and materials.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\"><span data-contrast=\"none\">Set up and schedule<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">A good software solution does more than collect data; it makes it searchable and \u201ccrunchable.\u201d Need to know the last time an asset was worked on? You can find that information easily. Need to know which asset cost you the most in labor and parts over the last six months? Or how often an asset has failed over the last year? The software can crunch the numbers for you and get you those answers easily.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Once you\u2019re able to work with an asset\u2019s maintenance history, you can set up and pick the right preventive maintenance tasks and set the right frequencies. The next step is to schedule them in the software so you can easily see them approaching on your calendar. Preset reminders also help ensure PMs don\u2019t slip through the cracks.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\"><span data-contrast=\"none\">Fine-tune<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">Even the best preventive maintenance program needs to change over time. As assets age, their maintenance needs change. You might have only needed to change the oil so often on that 1990 F150 back when it was brand new, but two decades and four owners later, it might be drinking oil frequently. There\u2019s no question that you need to make periodic changes to your PM program. But how do you know which changes to make?<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Just like when you were setting up PMs, the process of fine-tuning a preventive maintenance program ranges from grueling to impossible when using old-fashioned paper- and spreadsheet-based systems. But with modern platforms, the software does all the heavy lifting for you. It collects the data, keeps it safe and up to date, and then crunches it for you. It\u2019s not mind-numbing rows of endless, disconnected numbers. Instead, it\u2019s insight-packed reports with easy-to-read charts, metrics, and <a href=\"https:\/\/eptura.com\/discover-more\/blog\/maintenance-data-2\/\">key performance indicators (KPIs)<\/a>.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Modern maintenance workflows help you increase effectiveness and efficiency. Instead of wasting time, energy, and resources, you know what you need to fix and in what order. Technicians arrive onsite with the parts and materials, checklists, and instructions they need to close out quickly. Later, you can leverage your workorder data to improve everything from inventory management to resource allocation.\u00a0\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is Maintenance Workflow? Learn how to get your workflows to move with less friction, best practices, planning and common charts.<\/p>\n","protected":false},"author":26,"featured_media":8398,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":"","_wpscp_schedule_draft_date":"","_wpscp_schedule_republish_date":"","_wpscppro_advance_schedule":false,"_wpscppro_advance_schedule_date":"","_wpscppro_dont_share_socialmedia":false,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"","_twitter_share_type":"","_linkedin_share_type":"","_pinterest_share_type":"","_linkedin_share_type_page":"","_instagram_share_type":"","_medium_share_type":"","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[7,1],"tags":[361],"class_list":["post-13702","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-eptura","tag-eptura"],"acf":[],"yoast_head":"<!-- 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