{"id":2445,"date":"2023-09-22T11:50:18","date_gmt":"2023-09-22T15:50:18","guid":{"rendered":"https:\/\/eptura.wpengine.com\/?p=2445"},"modified":"2024-09-10T00:33:36","modified_gmt":"2024-09-10T04:33:36","slug":"why-is-employee-experience-important","status":"publish","type":"post","link":"https:\/\/eptura.com\/discover-more\/blog\/why-is-employee-experience-important\/","title":{"rendered":"Why is employee experience important?"},"content":{"rendered":"<p><span class=\"TextRun SCXW70735737 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW70735737 BCX0\">Consider buying a new car. <\/span><span class=\"NormalTextRun SCXW70735737 BCX0\">It&#8217;s<\/span><span class=\"NormalTextRun SCXW70735737 BCX0\"> an experience <\/span><span class=\"NormalTextRun SCXW70735737 BCX0\">that&#8217;s<\/span><span class=\"NormalTextRun SCXW70735737 BCX0\"> notoriously frustrating \u2014 one most people dread. They hate pestering salespeople, haggling over price and interest rates, and signing dozens of documents. By the time they drive off the lot, most people are too exhausted to enjoy their purchase. The overall experience was simply draining. <\/span><span class=\"NormalTextRun SCXW70735737 BCX0\">It&#8217;s<\/span><span class=\"NormalTextRun SCXW70735737 BCX0\"> the same concept for an employee&#8217;s experience in the workplace.<\/span><\/span><span class=\"EOP SCXW70735737 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-2446\" src=\"https:\/\/eptura.com\/wp-content\/uploads\/2023\/09\/A-good-employee-experience-improves-the-productivity-comfort-and-cohesiveness-of-a-workplace-1024x262.webp\" alt=\"A good employee experience improves the productivity, comfort, and cohesiveness of a workplace.\" width=\"840\" height=\"215\" srcset=\"https:\/\/eptura.com\/wp-content\/uploads\/2023\/09\/A-good-employee-experience-improves-the-productivity-comfort-and-cohesiveness-of-a-workplace-1024x262.webp 1024w, https:\/\/eptura.com\/wp-content\/uploads\/2023\/09\/A-good-employee-experience-improves-the-productivity-comfort-and-cohesiveness-of-a-workplace-300x77.webp 300w, https:\/\/eptura.com\/wp-content\/uploads\/2023\/09\/A-good-employee-experience-improves-the-productivity-comfort-and-cohesiveness-of-a-workplace-768x196.webp 768w, https:\/\/eptura.com\/wp-content\/uploads\/2023\/09\/A-good-employee-experience-improves-the-productivity-comfort-and-cohesiveness-of-a-workplace-1536x393.webp 1536w, https:\/\/eptura.com\/wp-content\/uploads\/2023\/09\/A-good-employee-experience-improves-the-productivity-comfort-and-cohesiveness-of-a-workplace-2048x524.webp 2048w, https:\/\/eptura.com\/wp-content\/uploads\/2023\/09\/A-good-employee-experience-improves-the-productivity-comfort-and-cohesiveness-of-a-workplace-1200x307.webp 1200w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/p>\n<p><span data-contrast=\"none\">Unlike the experience of buying a car, you want employees to feel good coming to work! Many employees today work hybrid, and it&#8217;s your job to ensure they enjoy coming to the office as much as they enjoy remote work. They shouldn&#8217;t dread walking up to the building or feeling tension when sitting at a desk. Employees should leave feeling fulfilled at the end of the day. Research shows a good employee experience can improve the productivity, comfort, and cohesiveness of an excellent <\/span><a href=\"https:\/\/spaceiq.com\/glossary\/workplace-experience\/\"><span data-contrast=\"none\">workplace experience.<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2><span data-contrast=\"none\">What is employee experience?<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"none\">Employee experience is a self-explanatory term. It\u2019s how your employees feel about their employment. Only recently has <\/span><a href=\"https:\/\/www.forbes.com\/sites\/jacobmorgan\/2016\/02\/25\/the-employee-experience-equation\/#462ec8ac98bf\"><span data-contrast=\"none\">employee experience become quantified<\/span><\/a><span data-contrast=\"none\"> as the sum of culture, technology, and workplace \u2014 though it\u2019s most often correlated with the workplace since that\u2019s where all these variables come together.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">In a genuine sense, employee experience is about making employees excited, proud, happy, and confident in their work. Companies capable of doing this create a positive employee experience; companies that fall short may deliver a negative or unexciting experience to workers, leading to employee burnout. It\u2019s an outcome dictated mainly by the willingness and ability to meet and exceed employee needs, expectations, and standards.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-2447\" src=\"https:\/\/eptura.com\/wp-content\/uploads\/2023\/09\/Happy-employees-are-a-result-of-creating-a-great-employee-and-company-culture-1024x247.webp\" alt=\"\" width=\"840\" height=\"203\" srcset=\"https:\/\/eptura.com\/wp-content\/uploads\/2023\/09\/Happy-employees-are-a-result-of-creating-a-great-employee-and-company-culture-1024x247.webp 1024w, https:\/\/eptura.com\/wp-content\/uploads\/2023\/09\/Happy-employees-are-a-result-of-creating-a-great-employee-and-company-culture-300x72.webp 300w, https:\/\/eptura.com\/wp-content\/uploads\/2023\/09\/Happy-employees-are-a-result-of-creating-a-great-employee-and-company-culture-768x185.webp 768w, https:\/\/eptura.com\/wp-content\/uploads\/2023\/09\/Happy-employees-are-a-result-of-creating-a-great-employee-and-company-culture-1536x370.webp 1536w, https:\/\/eptura.com\/wp-content\/uploads\/2023\/09\/Happy-employees-are-a-result-of-creating-a-great-employee-and-company-culture-2048x494.webp 2048w, https:\/\/eptura.com\/wp-content\/uploads\/2023\/09\/Happy-employees-are-a-result-of-creating-a-great-employee-and-company-culture-1200x289.webp 1200w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/p>\n<p><span data-contrast=\"none\">Every company wants happy employees but <\/span><a href=\"https:\/\/eptura.com\/our-platform\/workplace-experience-software\/\"><span data-contrast=\"none\">employee experience<\/span><\/a><span data-contrast=\"none\"> goes far beyond making people happy. It\u2019s about attaining the benefits of happy, engaged, and productive employees. Here are 10 reasons employee experience is important and why it pays to create a positive one:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ol>\n<li><b><span data-contrast=\"none\">Attract and retain talent.<\/span><\/b><span data-contrast=\"none\"> Skilled employees want to work in a place that embraces and supports them. From the interview to the onboarding process through all stages of the employee, a good experience provides top talent with a sense of purpose and <a href=\"https:\/\/eptura.com\/discover-more\/blog\/workplace-flexibility\/\">work-life balance.<\/a><\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Create camaraderie.<\/span><\/b><span data-contrast=\"none\"> A company\u2019s workforce needs to function as a team. Bad employee experience can push people apart; good, shared experiences bring them together.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Enable work support.<\/span><\/b><span data-contrast=\"none\"> A good experience empowers employees to try their best. This way, employees feel confident about their work and less afraid of failure if their workplace projects an air of support.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Improve engagement.<\/span><\/b><span data-contrast=\"none\"> Employees with a positive view of their workplace enjoy a certain level of excitement about their job. They\u2019re attentive, engaged, and ready to do their best.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Foster collaboration.<\/span><\/b><span data-contrast=\"none\"> Given a positive experience collaborating with their peers, employees won\u2019t be afraid to ask for help, provide guidance, or work together\u2014especially in an environment that supports them.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Inspire creativity.<\/span><\/b><span data-contrast=\"none\"> The ability to think clearly and creatively benefits businesses and employees alike. That creativity fosters innovation, which leads to growth.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Prioritize well-being.<\/span><\/b><span data-contrast=\"none\"> If a workplace weighs heavily on an employee, they\u2019ll suffer at work and home. Promoting a positive employee experience encourages higher engagement, which can improve mental health.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Feed the bottom line. <\/span><\/b><span data-contrast=\"none\">An excellent employee experience boosts the bottom line through everything from better efficiency to a higher caliber of work done. Happy employees drive revenue growth.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Bolster company image.<\/span><\/b><span data-contrast=\"none\"> People talk. When the topic of work arises and employees say only good things, that word of mouth becomes part of the company&#8217;s ethos, and perception is often reality.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Grow professionally<\/span><\/b><span data-contrast=\"none\">. Employees who feel good about where they work grow in their professional endeavors. They do more, learn more, and feel comfortable taking on responsibility.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<\/ol>\n<p><span data-contrast=\"none\">Remember, these benefits are contingent on a positive experience and can be erased by a negative one. Let&#8217;s return to the car analogy from above. If you have a wonderful experience at the dealership, you might be more willing to recommend them to a friend or pay a little extra for features you might not have otherwise. <\/span><\/p>\n<p><span data-contrast=\"none\">A bad experience may make you leave the lot without even buying a car! From the moment of arrival to the moment of departure, experience means everything \u2014 especially to attract and retain top talent.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2><span data-contrast=\"none\">Reap the benefits of a positive employee experience<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"none\">At the end of the workday, positive employee experiences directly correlate to business success. Employees who feel welcomed, accommodated, and empowered bring that positive energy to their work, the interactions they share, and the company culture. These factors contribute to a business\u2019s bottom line and competitive advantage.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-2448\" src=\"https:\/\/eptura.com\/wp-content\/uploads\/2023\/09\/Your-employee-experiences-directly-correlate-to-your-business-success-1024x247.webp\" alt=\"Your employee experiences directly correlate to your business success\" width=\"840\" height=\"203\" srcset=\"https:\/\/eptura.com\/wp-content\/uploads\/2023\/09\/Your-employee-experiences-directly-correlate-to-your-business-success-1024x247.webp 1024w, https:\/\/eptura.com\/wp-content\/uploads\/2023\/09\/Your-employee-experiences-directly-correlate-to-your-business-success-300x72.webp 300w, https:\/\/eptura.com\/wp-content\/uploads\/2023\/09\/Your-employee-experiences-directly-correlate-to-your-business-success-768x185.webp 768w, https:\/\/eptura.com\/wp-content\/uploads\/2023\/09\/Your-employee-experiences-directly-correlate-to-your-business-success-1536x370.webp 1536w, https:\/\/eptura.com\/wp-content\/uploads\/2023\/09\/Your-employee-experiences-directly-correlate-to-your-business-success-2048x494.webp 2048w, https:\/\/eptura.com\/wp-content\/uploads\/2023\/09\/Your-employee-experiences-directly-correlate-to-your-business-success-1200x289.webp 1200w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/p>\n<p><span data-contrast=\"none\">Pay close attention to employee experience in the workplace. Do they show up and leave in a good mood? Can they work efficiently and productively? Do they immerse themselves in the workplace? Look for the hallmarks of a good experience and address facets of the workplace where friction, tension, and other negative sentiments are an opportunity to improve the employee experience.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Keep in mind people will never be happy all the time. But an employee\u2019s workplace experience should never be the reason why they\u2019re unhappy. If it is, it\u2019s time to reshape your workplace and employee experience.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Consider buying a new car. It\u2019s an experience that\u2019s notoriously frustrating \u2014 one most people dread. They hate pestering salespeople, haggling over price and interest rates, and signing dozens of documents.<\/p>\n","protected":false},"author":26,"featured_media":2449,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":"","_wpscp_schedule_draft_date":"","_wpscp_schedule_republish_date":"","_wpscppro_advance_schedule":false,"_wpscppro_advance_schedule_date":"","_wpscppro_dont_share_socialmedia":false,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"","_twitter_share_type":"","_linkedin_share_type":"","_pinterest_share_type":"","_linkedin_share_type_page":"","_instagram_share_type":"","_medium_share_type":"","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[7,1],"tags":[55,60,39,68,54,131],"class_list":["post-2445","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-eptura","tag-employee-engagement","tag-employee-experience","tag-employee-productivity","tag-flexible-work","tag-productivity","tag-space-planning"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why is employee experience important? | Eptura<\/title>\n<meta name=\"description\" content=\"Consider buying a new car. 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