{"id":38478,"date":"2025-04-21T08:00:27","date_gmt":"2025-04-21T12:00:27","guid":{"rendered":"https:\/\/eptura.wpengine.com\/?p=38478"},"modified":"2025-04-20T22:10:27","modified_gmt":"2025-04-21T02:10:27","slug":"eptura-engage-and-eptura-visitor","status":"publish","type":"post","link":"https:\/\/eptura.com\/discover-more\/blog\/eptura-engage-and-eptura-visitor\/","title":{"rendered":"Enhancing workplace dynamics: The synergy of Eptura Engage and Eptura Visitor"},"content":{"rendered":"<p><span data-contrast=\"auto\">The modern workplace is no longer defined by square footage or assigned seating \u2014 it\u2019s a living ecosystem where collaboration, innovation, and human connection must thrive across both physical and digital spaces. As hybrid work becomes the norm, organizations are under increasing pressure to design seamless, intuitive experiences that meet the needs of both employees and visitors. Achieving this requires more than standalone tools; it demands integrated technology that bridges people, place, and purpose. Eptura, a global leader in intelligent worktech, delivers exactly that through two transformative platforms \u2014 Eptura Engage (Condeco) and Eptura Visitor (Proxyclick). Together, they don\u2019t just manage the workplace; they elevate it.<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">The evolution of workplace expectations<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">The traditional office is no longer the default hub of daily work \u2014 it\u2019s now one part of a broader, more flexible ecosystem shaped by hybrid models. As organizations adapt to this new rhythm, the need for agile, efficient workspace management has never been greater.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Employees want environments that not only enable productivity but enrich their day-to-day experience, offering ease, autonomy, and opportunities for connection. At the same time, visitors expect smooth, professional encounters that reflect a company\u2019s culture from the moment they walk through the door. Delivering on both fronts requires more than operational efficiency \u2014 it calls for a tightly integrated approach to workplace and visitor management that brings simplicity, clarity, and cohesion to the entire experience.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Eptura Engage (Condeco): Empowering employee collaboration<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">In today\u2019s hybrid work landscape, flexibility isn\u2019t just a perk \u2014 it\u2019s a necessity. But flexibility without coordination can quickly lead to inefficiencies, underutilized space, and missed opportunities for collaboration. Eptura Engage, formerly known as Condeco, helps organizations rise to this challenge by transforming workplace management into a seamless, data-driven experience. Built to maximize both space and engagement, Engage connects people to place with intuitive tools that make navigating hybrid work effortless.<\/span><span data-ccp-props=\"{&quot;335559685&quot;:0}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\"><span data-contrast=\"none\">Key features of Eptura Engage:<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<ul>\n<li><b><span data-contrast=\"auto\">Planned collaboration:<\/span><\/b><span data-contrast=\"auto\"> Integrated with Microsoft 365, Engage allows employees to view colleagues\u2019 in-office schedules and book desks nearby \u2014 making collaboration intentional and easy to coordinate.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Smart wayfinding: <\/span><\/b><span data-contrast=\"auto\">Whether finding a meeting room or a colleague\u2019s desk, Engage provides real-time navigation to guide employees and visitors through the workplace, reducing delays and friction.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Space optimization:<\/span><\/b><span data-contrast=\"auto\"> By analyzing real-time occupancy and usage patterns, Engage helps organizations identify underused areas, rebalance layouts, and make informed decisions about future space needs.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Enterprise-grade scalability and security<\/span><\/b><span data-contrast=\"auto\">: Hosted on Microsoft Azure, Engage is built to scale with your organization while maintaining rigorous data privacy and security standards.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Eptura Visitor (Proxyclick): Redefining visitor management<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">First impressions matter, and in today\u2019s fast-moving workplace, a smooth and secure visitor journey is essential. Eptura Visitor, formerly Proxyclick, does more than just digitize the front desk; it transforms the entire visitor experience into a frictionless, fully integrated process that puts safety, efficiency, and brand professionalism front and center. From the moment a guest is invited to the moment they leave the building, every touchpoint is optimized to reflect the agility and intelligence of a modern workplace.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Whether you\u2019re welcoming clients, contractors, or interview candidates, Eptura Visitor ensures every arrival feels intentional, every departure is logged, and nothing gets lost in between.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\"><span data-contrast=\"none\">Key features of Eptura Visitor:<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<ul>\n<li><span data-contrast=\"auto\"><strong>Secure access:<\/strong> From facial recognition to badge printing and real-time watchlist screening, Visitor provides end-to-end protection for both people and property, helping organizations stay compliant with global security and data privacy standards.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\"><strong>Seamless check-in:<\/strong> Guests can pre-register and complete health or compliance forms ahead of arrival, while QR code-based check-in eliminates queues and manual entry \u2014 keeping lobbies flowing and staff focused.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\"><strong>System integration:<\/strong> Eptura Visitor connects with access control systems, email platforms, calendars, and more, creating a unified experience that ties into broader workplace operations with minimal friction.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\"><strong>Custom workflows:<\/strong> Tailor every interaction to your needs \u2014 from branded sign-in screens to customized approval flows \u2014 ensuring that the visitor experience aligns with your culture and operational requirements.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\"><strong>Real-time visibility:<\/strong> Keep track of who\u2019s on-site, across every location, in real time. Whether for emergency evacuations, audits, or security compliance, visibility is instant and accurate.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Together with Eptura Engage, Eptura Visitor creates a seamless link between employee and guest experiences, simplifying arrival, enhancing safety, and elevating the perception of your workplace from the very first interaction.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">The power of integration<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">When Eptura Engage and Eptura Visitor are bundled, they offer more than just functional benefits \u2014 they deliver critical strategic value by addressing one of today\u2019s biggest workplace challenges: fragmented tech stacks. According to the <\/span><a href=\"https:\/\/lp.eptura.com\/content-eptura-workplace-index-25.html?utm_campaign=2025Q2-GLBL-Content-Eptura-Workplace-Index\"><span data-contrast=\"none\">2025 Workplace Index<\/span><\/a><span data-contrast=\"auto\">, the average organization uses 17 different worktech solutions, with only 4% reporting a fully integrated software environment. This proliferation of point solutions leads to inefficiencies, siloed data, and an overburdened workforce \u2014 37% of businesses require 11 or more full-time employees just to collate and analyze data from these systems.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Integrating workplace experience with visitor management eliminates the need for redundant platforms and centralizes essential data into a single, intuitive ecosystem. With a unified approach, organizations can unlock smarter collaboration, reduce administrative overhead, and create more connected, intelligent environments that anticipate needs and enable real-time responsiveness.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">A new mandate: Designing for digital expectations<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">As Gen Z increasingly joins the workforce \u2014 now <\/span><a href=\"https:\/\/www.forbes.com\/sites\/jackkelly\/2025\/04\/01\/gen-zs-takeover-and-redefining-the-workplace\/\"><span data-contrast=\"none\">making up 18%<\/span><\/a><span data-contrast=\"auto\"> and growing \u2014 there\u2019s an urgent need to shift from legacy processes to digital-first experiences. This generation expects intuitive, tech-enabled environments that offer autonomy, seamless interactions, and immediate access to services. Platforms like Eptura Engage and Visitor rise to meet this expectation by enabling employees to see who\u2019s in the office, reserve desks, and coordinate in-person time with colleagues \u2014 all from a single interface. For facilities and workplace leaders, the mandate is no longer just to manage spaces \u2014 it\u2019s to design experiences that feel personal, proactive, and purposeful. The more frictionless those experiences become, the more companies can empower talent, enhance culture, and future-proof their workplace strategies.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Real-world impact: How Dun &amp; Bradstreet adapted and thrived in a changing landscape<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Dun &amp; Bradstreet, a global leader in business data and analytics, is trusted by 93% of the Fortune 500 for their growth and business protection needs. With over 6,000 employees and 25 locations worldwide, the company faced growing challenges in managing office spaces, especially during the pandemic. As hybrid work became the norm and the need for flexible office arrangements increased, Dun &amp; Bradstreet sought solutions to optimize workspace usage, maintain productivity, and ensure employee safety.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The primary challenge was efficiently managing office spaces to address new concerns such as desk management, contact tracing, and cleaning protocols. The company needed a system that could adapt to fluctuating office policies, regional regulations, and the diverse preferences of their workforce. Additionally, the global nature of Dun &amp; Bradstreet\u2019s operations meant they required a solution that could be deployed swiftly and scale across multiple regions while maintaining consistency in workspace management.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">To address these challenges, Dun &amp; Bradstreet partnered with Eptura\u2019s workspace booking solution, Condeco. This system allowed employees to book desks, certify their health status, and facilitate contact tracing through one platform. The solution was implemented in just 1.5 months, quickly gaining adoption due to its intuitive interface. Dun &amp; Bradstreet also integrated Proxyclick by Eptura for visitor management in their London office, significantly enhancing the check-in experience by replacing traditional receptionist functions with self-service kiosks. The system manages 2,880 spaces globally, with over 120,000 annual bookings, ensuring efficiency and flexibility across the company\u2019s locations.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Since implementing these technologies, Dun &amp; Bradstreet has seen significant improvements in space utilization and operational efficiency. Their ability to gather data on desk usage and parking availability has empowered teams to make informed decisions, optimizing resources and improving employee experiences. For instance, the company\u2019s European offices saw a reduction in parking challenges, as employees could now pre-book spots before arriving. The success of these solutions has positioned Dun &amp; Bradstreet to continue evolving their workspace management, ensuring they remain agile in the face of changing work dynamics.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">The future of workplace management<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">As the workplace continues to evolve in response to hybrid models and rising expectations for seamless experiences, platforms like Eptura Engage and Eptura Visitor are strategic enablers. Together, they form a unified solution that transforms how organizations manage people, space, and security. By integrating workspace scheduling with intelligent visitor management, businesses can create environments that are not only efficient and secure but also deeply collaborative and adaptive. This level of connectivity empowers leaders to respond to change with agility, enhance daily operations, and build a workplace infrastructure that supports long-term resilience and sustained success.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As hybrid work becomes the norm, organizations are under increasing pressure to design seamless, intuitive experiences that meet the needs of both employees and 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