{"id":39584,"date":"2025-08-26T08:00:56","date_gmt":"2025-08-26T12:00:56","guid":{"rendered":"https:\/\/eptura.com\/?p=39584"},"modified":"2025-09-05T08:16:04","modified_gmt":"2025-09-05T12:16:04","slug":"real-world-worktech-customer-success-stories-that-boost-operations","status":"publish","type":"post","link":"https:\/\/eptura.com\/discover-more\/blog\/real-world-worktech-customer-success-stories-that-boost-operations\/","title":{"rendered":"Real-world worktech customer success stories that boost operations"},"content":{"rendered":"<p><span data-contrast=\"auto\">No matter the industry, every workplace wrestles with the same issues of making hybrid schedules run smoothly, keeping large portfolios under control, and giving employees the right spaces at the right time. These challenges look different in each organization, but the goal is always the same\u2014create a workplace that runs efficiently and supports the people who use it.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Key takeaways<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h2>\n<ul>\n<li><span data-contrast=\"auto\">Standardization drives efficiency at scale. From Arup\u2019s 80 sites to the global software company\u2019s 30 locations, consolidating fragmented workplace systems into a single platform reduces complexity, improves oversight, and enables smarter decision-making<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Data visibility leads to measurable ROI. Organizations like the Met Office and the biotech manufacturer used analytics to improve utilization by 30 percent, cut double bookings by 90 percent, and make informed real estate decisions that directly lower costs<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Worktech tools enhance employee experience. Whether it\u2019s accessibility features at a European bank, flexible booking at Rendall &amp; Rittner, or service request transparency at the nonprofit healthcare agency, these customer success stories show how digital workplace tools remove barriers and allow employees to focus on higher-value work<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">How enterprise-level organizations use worktech to optimize their facilities<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Without standardized processes and connected technologies, inefficiencies quickly multiply, and employees struggle to stay productive. By adopting modern worktech solutions, companies are finding new ways to streamline operations, improve collaboration, and deliver consistent workplace experiences. <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\"><span data-contrast=\"none\">Arup: Creating consistency across 80 sites<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h3>\n<p><a href=\"https:\/\/eptura.com\/resource\/arups-journey-to-a-unified-experience-across-80-sites\/\"><span data-contrast=\"none\">Arup<\/span><\/a><span data-contrast=\"auto\">, a global collective of 19,000 employees across 80 sites in more than 33 countries, struggled with fragmented workplace management. Each office operated as its own silo with unique processes and disconnected technologies, making it difficult to consolidate data and support employees who frequently moved between sites.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Solutions: To address its challenges, Arup partnered with Eptura to unify workplace operations and strengthen employee experience. They implemented:\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li><a href=\"https:\/\/serraview.com\/\"><span data-contrast=\"none\">Serraview by Eptura<\/span><\/a><span data-contrast=\"auto\"> for global space management<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><a href=\"https:\/\/eptura.com\/our-platform\/eptura-engage\/\"><span data-contrast=\"none\">Eptura Engage<\/span><\/a><span data-contrast=\"auto\"> in the UK to strengthen the employee experience<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><a href=\"https:\/\/eptura.com\/our-platform\/eptura-visitor\/\"><span data-contrast=\"none\">Eptura Visitor<\/span><\/a><span data-contrast=\"auto\"> to streamline check-ins<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Results:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">More efficient space utilization across 15,000 workpoints<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Better collaboration between sites and regions<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Improved consistency in workplace processes<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Higher employee satisfaction with booking and support services<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Clearer visibility into space pressures through unified reporting<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-39588\" src=\"https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Engage-Copilot-for-reservation-management-1-503x1024.webp\" alt=\"\" width=\"503\" height=\"1024\" srcset=\"https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Engage-Copilot-for-reservation-management-1-503x1024.webp 503w, https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Engage-Copilot-for-reservation-management-1-147x300.webp 147w, https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Engage-Copilot-for-reservation-management-1-768x1562.webp 768w, https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Engage-Copilot-for-reservation-management-1-755x1536.webp 755w, https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Engage-Copilot-for-reservation-management-1-1007x2048.webp 1007w, https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Engage-Copilot-for-reservation-management-1.webp 1057w\" sizes=\"auto, (max-width: 503px) 85vw, 503px\" \/><\/p>\n<p aria-level=\"3\"><span data-contrast=\"none\">Rendall &amp; Rittner: Driving efficiency with flexible work and space optimization<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/eptura.com\/resource\/leading-property-management-firm-drives-efficiency-with-flexible-work-and-space-optimization\/\"><span data-contrast=\"none\">Rendall &amp; Rittner<\/span><\/a><span data-contrast=\"auto\">, a property management firm with more than 2,000 employees and six offices, struggled with static desk assignments that didn\u2019t match the needs of a mobile workforce. Many employees regularly traveled for site visits, leaving some offices underutilized while others became overcrowded. Hybrid work highlighted the inefficiencies of maintaining a large central London office, and leaders lacked the data needed to make informed decisions about space allocation.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Solution: The company adopted Eptura\u2019s workspace booking tools, which included:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Desk and meeting space reservations<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Mobile app access<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">QR code check-ins<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Integration with Microsoft 365 (book directly through Outlook)<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">\u201cTeam day\u201d scheduling to encourage collaboration<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Business rules to guarantee departments with fixed desks could still reserve space\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Results:\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Data showed the large Aldgate office was no longer the best fit. This prompted a shift to serval smaller, strategically located offices<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">This transition reduced costs and improved space efficiency\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">In the Vauxhall office, analytics revealed a need for more collaboration space. This led to new meeting rooms and a redesigned central reception for client visits<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Employees reported higher satisfaction and productivity, supported by the flexibility to work where and why they performed best\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\"><span data-contrast=\"none\">European bank: Enhancing workplace inclusivity with digital tools<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h3>\n<p><a href=\"https:\/\/eptura.com\/resource\/european-bank-enhances-workplace-inclusivity-using-the-concierge-menu\/\"><span data-contrast=\"none\">A leading European bank<\/span><\/a><span data-contrast=\"auto\"> with more than 6,500 employees across 29 locations wanted to strengthen its accessibility initiatives by making office accessibility easier to navigate. Employees with additional needs often struggled to confirm whether a location had features such as wheelchair access or lifts. The existing search function in <\/span><a href=\"https:\/\/eptura.com\/our-platform\/eptura-engage\/\"><span data-contrast=\"none\">Eptura Engage<\/span><\/a><span data-contrast=\"auto\"> only filtered by individual space attributes, which left employees without a clear way to determine if an entire building met their requirements.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Solution:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Used the Concierge feature in Eptura Engage to launch an \u201cAccessibility\u201d tile, providing one-click access to details like floor layouts, parking guidelines, and facility support<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Rolled out the feature in just one week<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Results:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Reduced support requests and internal emails about finding accessibility information<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Employees adopted the feature quickly and incorporated it into their daily workflows, saving time previously spent searching across platforms<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-39587\" src=\"https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Workplace-book-a-meeting-space-on-mobile-1024x683.webp\" alt=\"\" width=\"840\" height=\"560\" srcset=\"https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Workplace-book-a-meeting-space-on-mobile-1024x683.webp 1024w, https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Workplace-book-a-meeting-space-on-mobile-300x200.webp 300w, https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Workplace-book-a-meeting-space-on-mobile-768x512.webp 768w, https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Workplace-book-a-meeting-space-on-mobile-1536x1024.webp 1536w, https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Workplace-book-a-meeting-space-on-mobile-2048x1365.webp 2048w, https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Workplace-book-a-meeting-space-on-mobile-1200x800.webp 1200w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">How facility operations improved by digital workplace tools<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Without the right tools, organizations face challenges like space management and double bookings. These inefficiencies create frustration for employees and lost productivity for workplace teams.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\"><span data-contrast=\"none\">Met Office: Reducing booking conflicts and increasing utilization by 30%<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">Met Office, the United Kingdom\u2019s national weather service, operates from headquarters with 2,500 employees and 75 meeting spaces spread across multiple floors. Employees regularly faced double bookings, abandoned reservations, and wasted time searching for available rooms. Facilities teams had little visibility into how spaces were being used, leaving some rooms empty due to no-shows<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\"> while others were overbooked.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Solution: Met Office introduced Eptura\u2019s meeting space booking solution. The platform included advanced analytics and presence detection sensors, allowing employees to :<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">See room capacity, video conferencing options, and equipment availability at a glance<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Instantly book spaces through a centralized platform<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Benefit from sensors that automatically released unused rooms for others<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Give facility managers access to analytics on peak demand, booking trends, and no-show rates to reconfigure layouts and add collaboration areas where needed\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Results:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Meeting space utilization rose by 30%<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Double bookings dropped by 90%<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Employees now book spaces in minutes instead of spending up to 20 minutes searching, saving time and reducing stress. <\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Read the <\/span><a href=\"https:\/\/eptura.com\/resource\/met-office-boosts-meeting-space-utilization-by-30\/\"><span data-contrast=\"none\">full success story<\/span><\/a><span data-contrast=\"auto\"> to discover how much faster the team can book space and improve collaboration.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-39586\" src=\"https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Workplace-space-and-occupancy-digital-twin-view-on-laptop-1024x683.webp\" alt=\"\" width=\"840\" height=\"560\" srcset=\"https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Workplace-space-and-occupancy-digital-twin-view-on-laptop-1024x683.webp 1024w, https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Workplace-space-and-occupancy-digital-twin-view-on-laptop-300x200.webp 300w, https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Workplace-space-and-occupancy-digital-twin-view-on-laptop-768x512.webp 768w, https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Workplace-space-and-occupancy-digital-twin-view-on-laptop-1536x1024.webp 1536w, https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Workplace-space-and-occupancy-digital-twin-view-on-laptop-2048x1365.webp 2048w, https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Workplace-space-and-occupancy-digital-twin-view-on-laptop-1200x800.webp 1200w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/p>\n<h3 aria-level=\"3\"><span data-contrast=\"none\">Global software company: Centralizing workplace management across 30 locations<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">A <\/span><a href=\"https:\/\/eptura.com\/resource\/global-software-technology-company-customer-story\/\"><span data-contrast=\"none\">global software and technology company<\/span><\/a><span data-contrast=\"auto\"> with more than 10,000 employees and 30 locations struggled with managing multiple workplace and real estate systems after a series of mergers. The facilities team needed to handle 1.5 million square feet of space, 13 reservation centers, and a return-to-office mandate.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Solutions: To simplify its workplace and real estate system, the company consolidated processes into a single Eptura platform, which:\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Integrated occupancy planning, move management, reservations, and space insights<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Eliminated redundancies and reduced complexity<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Streamlined move management and seating assignments for new hires<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Improved visibility into availability with centralized reservation systems<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Preserved historical data\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Results:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Boosted employee satisfaction and reduced operational complexity<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Improved space alignment usage with real estate strategy<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Leveraged enhanced analytics to uncover underused areas and better support collaboration<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">How to improve daily experiences for employees and visitors<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Improving daily experiences goes beyond managing space. It\u2019s about making every interaction in the workplace smoother, faster, and more intuitive. From streamlined visitor check-ins to simplified employee booking systems, digital workplace tools reduce friction in the moments that matter most.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\"><span data-contrast=\"none\">Nonprofit healthcare organization: Achieving 99% service request completion and reducing costs<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">A <\/span><a href=\"https:\/\/eptura.com\/resource\/non-profit-healthcare-agency-customer-story\/\"><span data-contrast=\"none\">nonprofit healthcare agency in California<\/span><\/a><span data-contrast=\"auto\"> manages nearly 300,000 square feet of space across six locations with a workforce that grew from fewer than 200 employees in 2013 to more than 500 today. When the pandemic shifted 90% of staff to remote work, the organization\u2019s reliance on email and Excel spreadsheets for service requests and space management became unmanageable.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Solutions: To overcome challenges with duplicate submissions, lack of transparency, and inefficient processes, the organization adopted Eptura as its central hub for facilities and employee support. The platform:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Consolidated service requests for both facilities and at-home equipment into one system with real-time transparency\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Enabled leaders to track and manage their real estate footprint more effectively<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Provided valuable data through reporting tools\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Closed underused spaces totaling 60,000 square feet, lowering operating costs and generated revenue through leasing\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Results:\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Achieved 99% on-time service request completion rate, surpassing its original 85% goal<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Increased efficiency by freeing up staff time and reducing manual effort<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Streamlined workflows through a centeralized platform<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Positioned the organization to scale operations while maintaining high service quality<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-39585\" src=\"https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Workplace-view-floor-plan-on-mobile-1024x683.webp\" alt=\"\" width=\"840\" height=\"560\" srcset=\"https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Workplace-view-floor-plan-on-mobile-1024x683.webp 1024w, https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Workplace-view-floor-plan-on-mobile-300x200.webp 300w, https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Workplace-view-floor-plan-on-mobile-768x512.webp 768w, https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Workplace-view-floor-plan-on-mobile-1536x1024.webp 1536w, https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Workplace-view-floor-plan-on-mobile-1200x800.webp 1200w, https:\/\/eptura.com\/wp-content\/uploads\/2025\/09\/Eptura-Workplace-view-floor-plan-on-mobile.webp 1800w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/p>\n<h3 aria-level=\"2\"><span data-contrast=\"none\">What these worktech case studies show us<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">These worktech case studies show that progress in the workplace often comes from the same place: better data, stronger visibility, and tools that support day-to-day decision-making. From boosting utilization to improving reporting accuracy, customers are finding practical ways to run their workplaces more efficiently and support the people who use them.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Without standardized processes and connected technologies, inefficiencies quickly multiply, and employees struggle to stay productive.<\/p>\n","protected":false},"author":37,"featured_media":39590,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":"","_wpscp_schedule_draft_date":"","_wpscp_schedule_republish_date":"","_wpscppro_advance_schedule":false,"_wpscppro_advance_schedule_date":"","_wpscppro_dont_share_socialmedia":null,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"default","_twitter_share_type":"default","_linkedin_share_type":"default","_pinterest_share_type":"default","_linkedin_share_type_page":"","_instagram_share_type":"default","_medium_share_type":"default","_threads_share_type":"default","_google_business_share_type":"default","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[7],"tags":[],"class_list":["post-39584","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"<!-- 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