{"id":4742,"date":"2024-02-08T17:34:53","date_gmt":"2024-02-08T22:34:53","guid":{"rendered":"https:\/\/eptura.wpengine.com\/?p=4742"},"modified":"2024-09-10T00:33:30","modified_gmt":"2024-09-10T04:33:30","slug":"index-report-reveals-workplace-trends","status":"publish","type":"post","link":"https:\/\/eptura.com\/discover-more\/blog\/index-report-reveals-workplace-trends\/","title":{"rendered":"New Index Report reveals workplace trends continuing, taking shape"},"content":{"rendered":"<p><span data-contrast=\"auto\">The desires for connection and collaboration continue to shape the workplace. Employees want to work together, but in dynamic ways beyond the\u00a0boundaries of the traditional workweek. To meet the needs of the new workplace while controlling costs, workplace and facility leaders must\u00a0also find new ways to connect and collaborate \u2014 both across departments and with data. By moving to a unified platform, they can leverage real-time and historical numbers for actionable insights.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Backed by even larger sets of proprietary data and commissioned research, the latest <a href=\"https:\/\/lp.eptura.com\/content-eptura-workplace-index-q4.html\">Q4 Index Report from Eptura\u2122<\/a> paints a more complete picture of the current state and near future of asset and facility management. But the important themes remain the same. <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Success can be a demanding balancing act<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">In the first and second Index Reports, we looked at the four sets of competing demands business leaders face. <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\"><a href=\"https:\/\/eptura.com\/discover-more\/blog\/asset-management-technologies\/\">Value creation and cost control<\/a> comes down to how companies can best deliver high functioning workplaces without breaking the bank. Here, the focus is on finding where and how to add spaces and services, so employees enjoy the best possible experience.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">With flexibility and certainty, a company needs to find ways to not only accommodate but leverage the increasing demand for<a href=\"https:\/\/eptura.com\/discover-more\/blog\/workplace-flexibility\/\"> more flexible work models. <\/a><\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For freedom and connection, our data shows<a href=\"https:\/\/eptura.com\/discover-more\/blog\/freedom-vs-connection\/\"> people want to work their own ways<\/a>, but that those ways include opportunities to connect and collaborate with coworkers. <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">And organizations need ways to meet emission targets, along with other environmental, social, and governance (ESG) goals, that are both effective and cost-effective.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Work models and return-to-office trends are\u00a0growing, taking shape<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">The 2023 data clearly shows people are heading back to the workplace. In fact, there are across-the-board increases in the average number of booked days in the office. The data also shows the return is purposeful and planned,\u00a0with recurring bookings for desks far ahead of other timeframes. Interestingly, the second most common booking is \u201csame day,\u201d suggesting that employees land\u00a0at either end of the bell curve for planning work location ahead of time.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The continuation of the mid-week mountain trend also suggests people are settling into schedules, with Mondays and Fridays still the most popular for remote workdays.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">On top of increases in employees in the workplace, there are also more visitors and more visitors at more locations. Numbers are now higher than they were prior to the pandemic. Behind the increases is the continuously growing desire to connect with coworkers and customers.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Inside the overall increases, though, at the end of 2023 regional differences remain. New York was the highest for city desk bookings, with Chicago and Atlanta rounding out a distant second and third. We found the same consistency when looking at the numbers for countries in the EMEA, APAC, and Americas. Offices in the EMEA continue to see much more traffic. <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"2\"><span data-contrast=\"none\">Asset management numbers are bigger, but critical ratios remain the same<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">The\u00a0second Index Report focused on how facility and asset managers need to control costs while also:<\/span><span data-ccp-props=\"{&quot;335559685&quot;:0}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Maintaining safety and security regulations<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Meeting contractual obligations<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Protecting the organization\u2019s reputation<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">The data told stories of some early successes, but also highlighted the growing\u00a0need to implement technology to further reduce exposure to financial, legal, and reputational risk.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For example, the ratio of on-demand to preventive maintenance work orders remained 50:50, but the total number of work orders increased, from 876,000\u00a0in Q3 to 973,000 in Q4. Maintenance professionals are doing more work overall, under systems that do not support the most efficient planning for resource allocation, including labor and inventory.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">And while many have <a href=\"https:\/\/eptura.com\/our-platform\/asset-management-software\/\">asset management software<\/a>, 60% still use spreadsheets to manage their assets, and 50% still use email for ticketing requests. Without a centralized system, they\u2019re missing opportunities to capture data they can then leverage for time- and cost-saving insights.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p aria-level=\"2\"><span data-contrast=\"none\">Our Index data reveals a consistent set of messages<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The new Index Reports concludes with important advice for workplace and facility leaders: \u201cThose who get there first will be the ones that profit the most.\u201d<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><span data-contrast=\"auto\">So, where is \u201cthere,\u201d and how can you reach it?<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/h2>\n<h3 aria-level=\"3\"><span data-contrast=\"none\">Go digital<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">At the center of a successful asset and equipment management program is technology that makes it easy for the team to\u00a0capture, safeguard, share, and leverage data. Paper- and spreadsheet-based systems are too <a href=\"https:\/\/eptura.com\/discover-more\/blog\/workplace-and-asset-management\/\">slow, siloed, and error-prone<\/a> to deliver the right results. <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Maintenance data, covering everything from repairs histories to inspection checklists, details on industry best practices to specific organizational standard operating procedures, can all be in the platform, where it\u2019s safe, secure, and accessible from any mobile device. <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The maintenance and facility management teams can also <a href=\"https:\/\/eptura.com\/our-platform\/facility-management-software\/preventive-maintenance\/\">use the data\u00a0in reports<\/a>, helping them see from the big picture down to the smallest \u2013 but also critical \u2013 details. From how much they\u2019re spending on utilities annually to how often they need to inspect and change the light bulbs in the employee parking lots.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">And it\u2019s not just the facility managers who should <a href=\"https:\/\/eptura.com\/discover-more\/blog\/technology-in-workplace\/\">embrace new technologies<\/a>. The indexes all showed how they they\u2019re just as important for workplace leaders.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\"><span data-contrast=\"none\">Get cross-functional<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">From the start, our research highlighted the ways the workplace was becoming more dynamic. The standard nine-to-five, five-days-a-week schedule, for some, is gone. Employees embraced working away from the office, but they still want the opportunities to interact they can only get at the office, leading to a hybrid work model for many. <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">How do we know employees crave connection?<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The data suggests it. We see people coming into the office less often, but the mid-week mountain likely means it\u2019s both to work and socialize. People come in when they know other people are going to be there. <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">And people told us directly. When asked, \u201cWhat are the main things you appreciate about going to the office (other workplace) to work?\u201d, the two most important reasons were socializing with friends and <a href=\"https:\/\/eptura.com\/discover-more\/blog\/what-are-collaboration-tools\/\">collaborating with colleagues. <\/a><\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The goal for workplace and facility leaders is to capture accurate data and then share it for a cross-functional approach.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For example, a\u00a0workplace leader can track when people are more likely to come to the office based on occupancy sensors and data from a visitor management system.\u00a0If the office shows a strong mid-week mountain, that\u2019s important information for both the workplace and the facility leaders. <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The workplace manager now knows to schedule more janitorial teams for the middle of the week, when more people are going to be in the office. At the same time, the facility manager knows to schedule larger projects for the start and end of the week, when the maintenance technicians don\u2019t have to worry about working in the middle of busy office spaces. It\u2019s just easier to fix that slow leak in the breakroom sink when the office is mostly empty, for example. <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">It all comes down to finding the best ways to capture data you can then leverage into process and policies that control costs while delivering an employee experience that boosts productivity.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/lp.eptura.com\/content-eptura-workplace-index-q4.html\"><strong>Download the Q4 Index Report<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The desires for connection and collaboration continue to shape the workplace. Employees want to work together, but in dynamic ways beyond the boundaries of the traditional workweek. <\/p>\n","protected":false},"author":26,"featured_media":4743,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":"","_wpscp_schedule_draft_date":"","_wpscp_schedule_republish_date":"","_wpscppro_advance_schedule":false,"_wpscppro_advance_schedule_date":"","_wpscppro_dont_share_socialmedia":false,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"","_twitter_share_type":"","_linkedin_share_type":"","_pinterest_share_type":"","_linkedin_share_type_page":"","_instagram_share_type":"","_medium_share_type":"","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[7,396],"tags":[142,306,307,280,308],"class_list":["post-4742","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-space-planning","tag-collaboration","tag-q4-index-report","tag-return-to-office","tag-trends","tag-value-creation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>New Index Report reveals workplace trends continuing, taking shape | Eptura<\/title>\n<meta name=\"description\" content=\"Employees want to work together, but in dynamic ways beyond the\u00a0boundaries of the traditional workweek. 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